FOIA Is Hard Enough. We Make it Easier
Intelligent request management and processing that anticipates challenges, streamlines workflows, and actually works the way you do.
Request Management
Single platform for end-to-end request management with role-based access for contributors managing record searches and consultations.
External Stakeholder Portal
Seamlessly send/receive, track, and manage submitter notices, referrals, and third-party consultations
Requester Portal
Public portal for end-to-end requester experience: submission, status updates, secure communication, document delivery, and reading room access.
Stop Coordinating, Start Collaborating
Replace email chains with real-time collaboration, automated workflows, and complete audit trails that accelerate response times.
Reduce Administrative Burden
AI-powered insights: similar requests, previously reviewed records, automated redactions, instant analytics, and guidance grounded in DOJ standards.
Ensure Zero-Downtime Operations
Keep FOIA operations running 24/7. Cloud-native microservices architecture delivers seamless upgrades without maintenance windows.
Smart triage, from day one
Streamlines FOIA triage and workload management through intelligent automated intake review that assesses request completeness, complexity, and processing requirements.
Automated Perfection Analysis
Instantly evaluates incoming requests against perfection standards and generates recommendation summaries that flag special handling needs, including expedited processing.
Duplicate Detection
Catches repeat requests before you waste time on work you've already done.
Record Review At The Speed of Now
Finds previously processed documents responsive to new requests, turning past work into time saved.
Fast track your record review
Existing Record Identification
Detects exact and similar matches across pending records instantly, so you never review the same document twice.
Data Source Deduplication & Email Containment
Eliminates duplicate records before review and consolidates email threads with attachments intact, streamlining the review process from the start.
Automated Redaction
Intelligently identifies sensitive information based on patterns and exemption rules. Reviewers maintain full control ensuring accuracy while dramatically reducing manual redaction time.
Communication, compliance, and guidance at your fingertips
Correspondence Management
Every outbound email automatically posts to the integrated requester portal, guaranteeing delivery even when blocked.
Alira, The Assistant
Ask questions in plain language and receive immediate answers based on agency Standard Operating Procedures, DOJ FOIA guidance, and help documentation.
Reports, Metrics, and Trends
Generate custom FOIA reports in minutes with built-in DOJ quarterly and annual reporting, XML/RAW data exports, and intuitive report builder.
Frequently Asked Questions
General
Pricing
Technical
Can we evaluate the system prior to purchase?
Contact our sales department to discuss your requirements.
What kind of new user training is available?
We offer administrator and end user training. Plus, Alira has built in help at every step of the process.
Do you offer product support?
Yes! We offer various packages for product and end user support.
Is the solution 508 compliant?
Yes. Alira is developed to comply with the most recent WCAG standards. Our Voluntary Product Accessibility Template (VPAT)/Accessibility Conformance Report (ARC) is available upon request.
What contract vehicles can we use to purchase Alira?
The available contract vehicles for Alira are FOIA: 8(a) STARS III - 47QTCB21D0160 and GSA MAS - 47QTCA19D00AB.
How is Alira licensed?
The application is licensed on a per-user basis with tiered pricing. We offer volume discounts—the more licenses you purchase, the lower the per-license cost becomes. Licensing is based on a Software as a Service (SaaS).
Is there an annual maintenance fee?
The annual maintenance fee is included in the subscription price.
Where is Alira hosted?
Alira is an AWS cloud-native solution that Skyward can host on behalf of the agency in the AWS GovCloud, or an agency can host it in their own AWS environment.
Is your solution FedRAMP compliant?
Alira is a cloud-native application built on the AWS platform using FedRAMP moderate services such as Amazon's Elastic Container and Relational Database Services, Identity Access Management, Simple Email Service, etc.
What security and deployment standards do you follow?
Alira is compliant with NIST 800.53 standards and FISMA High readiness. For deployments we use modern DevOps practices like Infrastructure as Code and Blue/Green deployment.
See what Alira can do for your Agency
The only platform that consolidates one solution for everyone involved.